Two “Chefs” Are One Too Many — For Hosts & Owners — Issue #27

Johan Horak @AgencyCapeHolidays
2 min readFeb 20, 2022

Today I want to share an article on the dilemma when a new owner wants a short term rental agency to assist. But confuses their role and that of the agency.

It’s like having two main chefs in the kitchen. It’s a proper stuff up.

We are very fortunate to have great owners allowing us to do what we do.

But sometimes, a new owner jumps the fence. And needs reigning in.

Value Is A Design

The second article is on designing for value by Thomas Oosthuizen. The author does not mention Airbnb, but it mentions Airbnb has values and tries to be the “best price”.

The one flourishes while the other stagnates. I mentioned we our brand design is to be the best. And not the biggest or cheapest Airbnb agency. Our focus is customer-centricity; a positive customer experience in order to drive profit.

The author says,

Brand portals like, Expedia … make it even worse online, as they focus on the best price rather than the best brand.

If this kind of design interests you, then read how Checkers is redesigning its offer.

Cape Town Is 50% Cheaper As A Tourist Destination!

A quick and short article on how cheap Cape Town is for foreign tourists. See below.

That’s it for today.

Have fun

Johan Horak

How Not To Make The Detrimental Mistake Of 2 “Chefs” When Working With An Agency …

If you are looking for a Cape Town Airbnb Agency, here’s a tip. Choose your management agency well. And give them the boundaries to make you money…

Customer experiences factually drive revenue and margins — well done
Thomas Oosthuizen recently posted a LinkedIn commentary on the exceptional customer experience design in Checkers stores.

Cape Town Is 50% Cheaper As A Tourist Destination! 2022 |
Today I am going to show you how inexpensive Cape Town is, then share an amazing story about a chef making a difference during Covid. And last, the good news about visas for digital nomads visiting…



Johan Horak @AgencyCapeHolidays

Johan Horak is an experience creator at short term rental agency in Simonstown Cape Town